docs_save_draft · MCP Help Scout MCP: Risk & Policy

WHAT IT DOES

What docs_save_draft does on MCP Help Scout

AI agents use docs_save_draft to create or update resources in MCP Help Scout — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your MCP Help Scout environment.

WHY IT NEEDS A POLICY

Why docs_save_draft needs a policy

This tool creates or modifies a draft article in a reversible way. It explicitly does not affect the published version, limiting blast radius. It is a Write operation (create/update), not destructive since drafts can be revised or discarded.

From the tool's definition Save or update a draft version of a Docs article without affecting the published version

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

docs_save_draft Rate-limited

docs_save_draft stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "docs_save_draft": {
      "limits": [
        {
          "counter": "docs_save_draft_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches MCP Help Scout, so you can run agents against it safely.

FAQ

Questions about docs_save_draft

What does the docs_save_draft tool do? +

Save or update a draft version of a Docs article without affecting the published version. It is categorised as a Write tool in the MCP Help Scout MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on docs_save_draft? +

Register the MCP Help Scout MCP server in PolicyLayer and add a rule for docs_save_draft: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Help Scout. Nothing to install.

What risk level is docs_save_draft? +

docs_save_draft is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit docs_save_draft? +

Yes. Add a rate_limit block to the docs_save_draft rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block docs_save_draft completely? +

Set action: deny in the PolicyLayer policy for docs_save_draft. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides docs_save_draft? +

docs_save_draft is provided by the MCP Help Scout MCP server (solveitsimply/mcp-helpscout). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.