Medium Risk

move_update_set_records

Move records from one update set to another. You can move specific records

How to control move_update_set_records ↓

What move_update_set_records does on Now Sdk Ext

AI agents use move_update_set_records to create or update resources in Now Sdk Ext — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Now Sdk Ext environment.

Medium Risk

Why move_update_set_records needs a policy

This tool modifies records by reassigning them from one update set to another. While this changes state, it is a reversible operation (records can be moved back), distinguishing it from destructive actions. The blast radius is moderate—an AI agent moving records incorrectly could disrupt deployment workflows or change management processes, but the operation itself is not irreversible or financially consequential.

From the tool's definition The tool name 'move_update_set_records' and description 'Move records from one update set to another' indicate modification of record associations within ServiceNow, which is a write operation that modifies metadata/state but is reversible.

Documented attack patterns abuse exactly the kind of access move_update_set_records gives an agent:

How to control move_update_set_records

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for move_update_set_records:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "move_update_set_records": {
      "limits": [
        {
          "counter": "move_update_set_records_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

move_update_set_records stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about move_update_set_records

What does the move_update_set_records tool do? +

Move records from one update set to another. You can move specific records. It is categorised as a Write tool in the Now Sdk Ext MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on move_update_set_records? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for move_update_set_records: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is move_update_set_records? +

move_update_set_records is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit move_update_set_records? +

Yes. Add a rate_limit block to the move_update_set_records rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block move_update_set_records completely? +

Set action: deny in the PolicyLayer policy for move_update_set_records. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides move_update_set_records? +

move_update_set_records is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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