Medium Risk

publish_kb_article

Publish a draft knowledge article by setting its workflow_state to

How to control publish_kb_article ↓

What publish_kb_article does on Now Sdk Ext

AI agents use publish_kb_article to create or update resources in Now Sdk Ext — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Now Sdk Ext environment.

Medium Risk

Why publish_kb_article needs a policy

Publishing a knowledge article transitions it from draft to published state, making it visible to end users and potentially affecting organizational communications. This is a reversible write operation (can unpublish later), but has significant business impact if misused by an AI agent (e.g., publishing incorrect or sensitive information).

From the tool's definition Tool name 'publish_kb_article' with description indicating it 'sets workflow_state' of a knowledge article. This modifies state and publishes content, making it a write operation that changes data in a persistent manner.

Documented attack patterns abuse exactly the kind of access publish_kb_article gives an agent:

How to control publish_kb_article

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for publish_kb_article:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "publish_kb_article": {
      "limits": [
        {
          "counter": "publish_kb_article_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

publish_kb_article stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
LIMIT THIS TOOL →

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Related tools and policies

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Questions about publish_kb_article

What does the publish_kb_article tool do? +

Publish a draft knowledge article by setting its workflow_state to. It is categorised as a Write tool in the Now Sdk Ext MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on publish_kb_article? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for publish_kb_article: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is publish_kb_article? +

publish_kb_article is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit publish_kb_article? +

Yes. Add a rate_limit block to the publish_kb_article rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block publish_kb_article completely? +

Set action: deny in the PolicyLayer policy for publish_kb_article. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides publish_kb_article? +

publish_kb_article is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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