cases

List cases (with nested activity/children/comments connections). The OUTER list page size is first3 (set it to bound results, e.g. first3=25); first/first1/first2 page the nested connections. Variables: after, filter, first, order, after1, filter1, first1, order1, after2, filter2, first2, order2,...

Server ReliaQuest GreyMatter MCP Server space-c0wboy/reliaquest-greymatter-mcp-server
Category Read
Risk class Low
Parameters 00 required

What cases does on ReliaQuest GreyMatter MCP Server

AI agents call cases to retrieve information from ReliaQuest GreyMatter MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why cases needs a policy

This tool retrieves and lists cases with nested data (activity, children, comments). It is a read/query operation with no side effects. Severity is medium because it may expose sensitive incident response data including case details, comments, and activity logs.

From the tool's definition List cases (with nested activity/children/comments connections)

Questions about cases

What does the cases tool do? +

List cases (with nested activity/children/comments connections). The OUTER list page size is first3 (set it to bound results, e.g. first3=25); first/first1/first2 page the nested connections. Variables: after, filter, first, order, after1, filter1, first1, order1, after2, filter2, first2, order2, after3, filter3, first3, order3. Example variables: {\. It is categorised as a Read tool in the ReliaQuest GreyMatter MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on cases? +

Register the ReliaQuest GreyMatter MCP Server MCP server in PolicyLayer and add a rule for cases: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ReliaQuest GreyMatter MCP Server. Nothing to install.

What risk level is cases? +

cases is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit cases? +

Yes. Add a rate_limit block to the cases rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block cases completely? +

Set action: deny in the PolicyLayer policy for cases. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides cases? +

cases is provided by the ReliaQuest GreyMatter MCP Server MCP server (space-c0wboy/reliaquest-greymatter-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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