retain_incident · ReliaQuest GreyMatter MCP Server MCP

WHAT IT DOES

What retain_incident does on ReliaQuest GreyMatter MCP Server

AI agents use retain_incident to create or update resources in ReliaQuest GreyMatter MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ReliaQuest GreyMatter MCP Server environment.

WHY IT NEEDS A POLICY

Why retain_incident needs a policy

This tool modifies incident state by retaining/preserving it—a write operation that changes data but does not delete or destroy records. The mutation signature confirms it writes to the GreyMatter incident management system. Severity is medium because misuse could retain incidents that should be closed or archived, affecting incident response workflows, but the operation is reversible.

From the tool's definition Tool name 'retain_incident' and mutation operation 'retainIncident' indicate a state-modifying operation on incident records. The term 'retain' suggests preserving or updating incident status/metadata.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

retain_incident Rate-limited

retain_incident stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "retain_incident": {
      "limits": [
        {
          "counter": "retain_incident_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches ReliaQuest GreyMatter MCP Server, so you can run agents against it safely.

FAQ

Questions about retain_incident

What does the retain_incident tool do? +

Incidents \u00b7 mutation retainIncident. Variables: id. Example variables: {\. It is categorised as a Write tool in the ReliaQuest GreyMatter MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on retain_incident? +

Register the ReliaQuest GreyMatter MCP Server MCP server in PolicyLayer and add a rule for retain_incident: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ReliaQuest GreyMatter MCP Server. Nothing to install.

What risk level is retain_incident? +

retain_incident is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit retain_incident? +

Yes. Add a rate_limit block to the retain_incident rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block retain_incident completely? +

Set action: deny in the PolicyLayer policy for retain_incident. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides retain_incident? +

retain_incident is provided by the ReliaQuest GreyMatter MCP Server MCP server (space-c0wboy/reliaquest-greymatter-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.