send_product_list_message · Whatsapp MCP: Risk & Policy

WHAT IT DOES

What send_product_list_message does on Whatsapp

AI agents use send_product_list_message to create or update resources in Whatsapp — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Whatsapp environment.

WHY IT NEEDS A POLICY

Why send_product_list_message needs a policy

This tool creates and sends a new message (Write category), which is reversible in principle through deletion. The severity is medium rather than high because: (1) it has no direct financial impact (no payment processing), (2) the blast radius is limited to message creation in an existing chat rather than bulk operations or account modifications, and (3) misuse would result in unwanted messages rather than data loss…

From the tool's definition send_product_list_message sends a multi-product message from a catalog, which creates and transmits a new message object in WhatsApp. This is a create/write operation that modifies the message state of a conversation.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

send_product_list_message Rate-limited

send_product_list_message stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "send_product_list_message": {
      "limits": [
        {
          "counter": "send_product_list_message_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches Whatsapp, so you can run agents against it safely.

FAQ

Questions about send_product_list_message

What does the send_product_list_message tool do? +

Send a multi-product message from your catalog, organized in sections. It is categorised as a Write tool in the Whatsapp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on send_product_list_message? +

Register the Whatsapp MCP server in PolicyLayer and add a rule for send_product_list_message: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Whatsapp. Nothing to install.

What risk level is send_product_list_message? +

send_product_list_message is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit send_product_list_message? +

Yes. Add a rate_limit block to the send_product_list_message rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block send_product_list_message completely? +

Set action: deny in the PolicyLayer policy for send_product_list_message. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides send_product_list_message? +

send_product_list_message is provided by the Whatsapp MCP server (spirit122/whatsapp-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.