set_forwarding_profile · 3CX MCP Server MCP: Risk & Policy

WHAT IT DOES

What set_forwarding_profile does on 3CX MCP Server

AI agents use set_forwarding_profile to create or update resources in 3CX MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your 3CX MCP Server environment.

WHY IT NEEDS A POLICY

Why set_forwarding_profile needs a policy

Setting a forwarding profile modifies system configuration but is not destructive in the strict sense since it can be undone by setting a different profile. The actual impact is reconfiguring where calls route, which affects business operations but is reversible. This is Write-category (configuration modification) rather than Destructive (irreversible deletion/loss).

From the tool's definition Tool description states "change call routing" which modifies call forwarding configuration. The [DESTRUCTIVE] label in the description is a tagging convention and does not reflect actual irreversibility—call routing changes are reversible by changing the…

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

set_forwarding_profile Rate-limited

set_forwarding_profile stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "set_forwarding_profile": {
      "limits": [
        {
          "counter": "set_forwarding_profile_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

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Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches 3CX MCP Server, so you can run agents against it safely.

FAQ

Questions about set_forwarding_profile

What does the set_forwarding_profile tool do? +

[DESTRUCTIVE] Use this when the user wants to change call routing:. It is categorised as a Write tool in the 3CX MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on set_forwarding_profile? +

Register the 3CX MCP Server MCP server in PolicyLayer and add a rule for set_forwarding_profile: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches 3CX MCP Server. Nothing to install.

What risk level is set_forwarding_profile? +

set_forwarding_profile is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit set_forwarding_profile? +

Yes. Add a rate_limit block to the set_forwarding_profile rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block set_forwarding_profile completely? +

Set action: deny in the PolicyLayer policy for set_forwarding_profile. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides set_forwarding_profile? +

set_forwarding_profile is provided by the 3CX MCP Server MCP server (ssig-it/3cx-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.