Create or unarchive a customer need from an existing attachment
AI agents use linear_createCustomerNeedFromAttachment to create or update resources in Linear — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Linear environment.
This tool creates new customer need records in the Linear system, which is a write operation that modifies data. While reversible (can be deleted or archived), it does alter the system state by adding new entities. The severity is medium because creating unwanted customer needs could clutter the project management system and require cleanup, but the impact is localized and not destructive or financial in nature.
From the tool's definition The tool name explicitly includes 'create' and the description states 'Create or unarchive a customer need from an existing attachment', indicating reversible creation of a data object.
Documented attack patterns abuse exactly the kind of access linear_createCustomerNeedFromAttachment gives an agent:
PolicyLayer is an MCP gateway — it sits between your AI agents and Linear, and nothing reaches the server without passing your rules. This is the rule we recommend for linear_createCustomerNeedFromAttachment:
{
"version": "1",
"default": "deny",
"tools": {
"linear_createCustomerNeedFromAttachment": {
"limits": [
{
"counter": "linear_createcustomerneedfromattachment_rate",
"window": "minute",
"max": 30,
"scope": "grant"
}
]
}
}
}linear_createCustomerNeedFromAttachment stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
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Create or unarchive a customer need from an existing attachment. It is categorised as a Write tool in the Linear MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Linear MCP server in PolicyLayer and add a rule for linear_createCustomerNeedFromAttachment: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Linear. Nothing to install.
linear_createCustomerNeedFromAttachment is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the linear_createCustomerNeedFromAttachment rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for linear_createCustomerNeedFromAttachment. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
linear_createCustomerNeedFromAttachment is provided by the Linear MCP server (tacticlaunch/mcp-linear). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Deterministic rules across all 182 Linear tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.
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182 Linear tools catalogued and risk-classified — across an index of 42,500+ MCP servers.