get_ticket_fields

Get all available fields and their metadata for a Jira ticket (useful for finding custom field IDs)

Server Jira taraskhust/jira-mcp-server
Category Read
Risk class Low
Parameters 00 required

What get_ticket_fields does on Jira

AI agents call get_ticket_fields to retrieve information from Jira without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_ticket_fields needs a policy

This tool retrieves field definitions and metadata from Jira—a purely informational operation with no side effects. It does not create, modify, delete, or execute operations. The purpose is to help users understand available fields, which is a classic Read category operation with minimal risk even if misused by an AI agent.

From the tool's definition Tool name 'get_ticket_fields' and description 'Get all available fields and their metadata for a Jira ticket' indicate a query operation that retrieves metadata without modifying data.

Questions about get_ticket_fields

What does the get_ticket_fields tool do? +

Get all available fields and their metadata for a Jira ticket (useful for finding custom field IDs). It is categorised as a Read tool in the Jira MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_ticket_fields? +

Register the Jira MCP server in PolicyLayer and add a rule for get_ticket_fields: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Jira. Nothing to install.

What risk level is get_ticket_fields? +

get_ticket_fields is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_ticket_fields? +

Yes. Add a rate_limit block to the get_ticket_fields rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_ticket_fields completely? +

Set action: deny in the PolicyLayer policy for get_ticket_fields. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_ticket_fields? +

get_ticket_fields is provided by the Jira MCP server (taraskhust/jira-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// THE FULL RECORD

get_ticket_fields is one line of Jira's registry record.

The record carries the whole server: verified identity, auth posture, risk grade, every tool classified, recommended policy — re-checked continuously.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

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