search_users

Search for Jira users by email or display name to get their accountId for mentions

Server Jira taraskhust/jira-mcp-server
Category Read
Risk class Low
Parameters 00 required

What search_users does on Jira

AI agents call search_users to retrieve information from Jira without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why search_users needs a policy

This tool retrieves user information (accountId) based on search criteria (email or display name). It performs a lookup/query with no side effects, no data modification, and no external operations triggered. The blast radius of misuse is minimal—at worst, an agent could enumerate user accounts, which is a low-severity information disclosure risk in a corporate Jira instance.

From the tool's definition Tool description states 'Search for Jira users by email or display name to get their accountId' — a query operation with no modification of data.

Questions about search_users

What does the search_users tool do? +

Search for Jira users by email or display name to get their accountId for mentions. It is categorised as a Read tool in the Jira MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on search_users? +

Register the Jira MCP server in PolicyLayer and add a rule for search_users: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Jira. Nothing to install.

What risk level is search_users? +

search_users is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit search_users? +

Yes. Add a rate_limit block to the search_users rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block search_users completely? +

Set action: deny in the PolicyLayer policy for search_users. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides search_users? +

search_users is provided by the Jira MCP server (taraskhust/jira-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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