Get CMDB data quality metrics (completeness of server and network CI data)
AI agents call cmdb_health_dashboard to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and queries CMDB health/quality data without modifying, executing operations, or deleting anything. It is purely informational—returning read-only metrics about data completeness. The blast radius of misuse is minimal, as an agent could only obtain visibility into CI data quality status, not alter infrastructure or trigger actions.
From the tool's definition Tool name and description indicate it 'Get[s] CMDB data quality metrics (completeness of server and network CI data)'. The verb 'Get' and the focus on retrieving/viewing metrics with no modification capability.
Attacks that exploit this kind of access
Get CMDB data quality metrics (completeness of server and network CI data). It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for cmdb_health_dashboard: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
cmdb_health_dashboard is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the cmdb_health_dashboard rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for cmdb_health_dashboard. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
cmdb_health_dashboard is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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