get_portal_widget

Get full source code (HTML, CSS, client/server scripts) of a Service Portal widget

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What get_portal_widget does on ServiceNow-MCP

AI agents call get_portal_widget to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_portal_widget needs a policy

This tool fetches/queries data (portal widget source code) without side effects. It is a read operation. Severity is medium rather than low because the retrieved source code could contain sensitive logic, credentials, or business logic that could be valuable for adversaries to analyze, though the tool itself only reads and does not execute or modify systems.

From the tool's definition Tool retrieves and retrieves 'full source code (HTML, CSS, client/server scripts)' with no indication of modification, deletion, or execution capabilities.

Questions about get_portal_widget

What does the get_portal_widget tool do? +

Get full source code (HTML, CSS, client/server scripts) of a Service Portal widget. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_portal_widget? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_portal_widget: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_portal_widget? +

get_portal_widget is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_portal_widget? +

Yes. Add a rate_limit block to the get_portal_widget rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_portal_widget completely? +

Set action: deny in the PolicyLayer policy for get_portal_widget. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_portal_widget? +

get_portal_widget is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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