get_table_record_count

Get total record count for a ServiceNow table with optional filters

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What get_table_record_count does on ServiceNow-MCP

AI agents call get_table_record_count to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_table_record_count needs a policy

This tool retrieves metadata about a table (record count) and does not create, modify, delete, or execute code. It is purely informational, making it a Read operation with low severity since it cannot cause harm to data or systems.

From the tool's definition Tool name 'get_table_record_count' and description 'Get total record count for a ServiceNow table with optional filters' indicate a query operation that retrieves aggregated data without modification.

Questions about get_table_record_count

What does the get_table_record_count tool do? +

Get total record count for a ServiceNow table with optional filters. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_table_record_count? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_table_record_count: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_table_record_count? +

get_table_record_count is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_table_record_count? +

Yes. Add a rate_limit block to the get_table_record_count rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_table_record_count completely? +

Set action: deny in the PolicyLayer policy for get_table_record_count. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_table_record_count? +

get_table_record_count is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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