List the SLA (Time-To-Remediate) status of Vulnerable Items, Remediation Tasks, or
AI agents call list_remediation_sla to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and displays SLA status information about Vulnerable Items and Remediation Tasks without making any changes to data. It is a read-only operation that queries existing records.
From the tool's definition Tool name 'list_remediation_sla' and description 'List the SLA (Time-To-Remediate) status' indicate a retrieval/query operation with no modification of data.
Attacks that exploit this kind of access
List the SLA (Time-To-Remediate) status of Vulnerable Items, Remediation Tasks, or. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_remediation_sla: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
list_remediation_sla is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_remediation_sla rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_remediation_sla. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_remediation_sla is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
Teams ship this data inside their own products. See what a licence covers →