bulk_create_admin_users · ServiceDesk Plus MCP Server MCP

WHAT IT DOES

What bulk_create_admin_users does on ServiceDesk Plus MCP Server

AI agents use bulk_create_admin_users to create or update resources in ServiceDesk Plus MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceDesk Plus MCP Server environment.

WHY IT NEEDS A POLICY

Why bulk_create_admin_users needs a policy

This tool creates administrative user accounts, which is a reversible but high-impact Write operation. Bulk creation amplifies the risk by allowing mass provisioning of admin-level access. While not Destructive (accounts can be deleted/disabled), the ability to create multiple administrator accounts simultaneously represents significant privilege escalation risk if misused by an AI agent.

From the tool's definition Tool name 'bulk_create_admin_users' and description 'Tạo nhiều users cùng lúc' (Create multiple users at once) indicates creation of admin user accounts in bulk.

Risk signalsBulk/mass operation — affects multiple targets

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

bulk_create_admin_users Rate-limited

bulk_create_admin_users stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "bulk_create_admin_users": {
      "limits": [
        {
          "counter": "bulk_create_admin_users_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches ServiceDesk Plus MCP Server, so you can run agents against it safely.

FAQ

Questions about bulk_create_admin_users

What does the bulk_create_admin_users tool do? +

Tạo nhiều users cùng lúc. It is categorised as a Write tool in the ServiceDesk Plus MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on bulk_create_admin_users? +

Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for bulk_create_admin_users: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.

What risk level is bulk_create_admin_users? +

bulk_create_admin_users is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit bulk_create_admin_users? +

Yes. Add a rate_limit block to the bulk_create_admin_users rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block bulk_create_admin_users completely? +

Set action: deny in the PolicyLayer policy for bulk_create_admin_users. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides bulk_create_admin_users? +

bulk_create_admin_users is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.