Xóa một user (admin)
AI agents call delete_admin_user to permanently remove resources in ServiceDesk Plus MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Deleting an admin user is a destructive operation that cannot be undone and eliminates system access and permissions. This is irreversible data/account removal, placing it in the Destructive category. Severity is high because removing admin accounts can disrupt system administration, audit trails, and access controls, though it does not directly involve financial impact or code execution.
From the tool's definition Tool name 'delete_admin_user' and description 'Xóa một user (admin)' (Vietnamese: 'Delete an admin user') indicates irreversible deletion of an administrative user account.
Risk signalsAdmin/system-level operation
Attacks that exploit this kind of access
Xóa một user (admin). It is categorised as a Destructive tool in the ServiceDesk Plus MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for delete_admin_user: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.
delete_admin_user is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the delete_admin_user rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for delete_admin_user. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
delete_admin_user is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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