Xóa một user group
AI agents call delete_user_group to permanently remove resources in ServiceDesk Plus MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
This tool permanently removes a user group from the system, which cannot be undone. Deletion of security-related entities like user groups is a destructive operation with potential blast radius: orphaned permissions, lost access controls, and inability to recover group membership history. While not as critical as deleting all users, unauthorized group deletion could disrupt access management.
From the tool's definition Tool name 'delete_user_group' and description 'Xóa một user group' (Vietnamese: 'Delete a user group') indicate irreversible deletion of a user group entity.
Attacks that exploit this kind of access
Xóa một user group. It is categorised as a Destructive tool in the ServiceDesk Plus MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for delete_user_group: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.
delete_user_group is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the delete_user_group rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for delete_user_group. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
delete_user_group is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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