Lấy danh sách các loại Configuration Items có sẵn
AI agents call get_ci_types to retrieve information from ServiceDesk Plus MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves a list of Configuration Item (CI) types from the CMDB—a pure read operation with no side effects. It queries existing data structure/reference information only. No data is created, modified, deleted, or executed. The blast radius of misuse is minimal; an agent could only gather information about available CI types.
From the tool's definition Tool name 'get_ci_types' and description 'Lấy danh sách các loại Configuration Items có sẵn' (Get list of available Configuration Item types) indicate retrieval of metadata without modification or execution.
Attacks that exploit this kind of access
Lấy danh sách các loại Configuration Items có sẵn. It is categorised as a Read tool in the ServiceDesk Plus MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for get_ci_types: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.
get_ci_types is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_ci_types rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_ci_types. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_ci_types is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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