Lấy danh sách các software products có sẵn
AI agents call get_software_products to retrieve information from ServiceDesk Plus MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool performs a simple data retrieval operation—fetching a list of software products. It has no side effects, does not modify data, does not execute commands, and does not perform financial operations. This is a straightforward Read category tool with low severity since listing available products poses minimal risk if misused by an AI agent.
From the tool's definition Tool name 'get_software_products' and description 'Lấy danh sách các software products có sẵn' (Vietnamese for 'Get list of available software products') indicate a retrieval operation that queries and returns software product data without modifying or…
Attacks that exploit this kind of access
Lấy danh sách các software products có sẵn. It is categorised as a Read tool in the ServiceDesk Plus MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for get_software_products: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.
get_software_products is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_software_products rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_software_products. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_software_products is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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