update_contract · ServiceDesk Plus MCP Server MCP

WHAT IT DOES

What update_contract does on ServiceDesk Plus MCP Server

AI agents use update_contract to create or update resources in ServiceDesk Plus MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceDesk Plus MCP Server environment.

WHY IT NEEDS A POLICY

Why update_contract needs a policy

This tool creates or modifies contract data reversibly—a Write action. While contracts are important business records, the update operation does not destroy data or commit financial transactions directly. Severity is medium because incorrect contract modifications could affect vendor relationships and obligations, but the action is reversible through further updates.

From the tool's definition Tool name 'update_contract' and description 'Cập nhật contract' (Update contract in Vietnamese) indicate modification of contract data.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

update_contract Rate-limited

update_contract stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "update_contract": {
      "limits": [
        {
          "counter": "update_contract_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches ServiceDesk Plus MCP Server, so you can run agents against it safely.

FAQ

Questions about update_contract

What does the update_contract tool do? +

Cập nhật contract. It is categorised as a Write tool in the ServiceDesk Plus MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on update_contract? +

Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for update_contract: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.

What risk level is update_contract? +

update_contract is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit update_contract? +

Yes. Add a rate_limit block to the update_contract rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block update_contract completely? +

Set action: deny in the PolicyLayer policy for update_contract. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides update_contract? +

update_contract is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.