update_software_license · ServiceDesk Plus MCP Server MCP

WHAT IT DOES

What update_software_license does on ServiceDesk Plus MCP Server

AI agents use update_software_license to create or update resources in ServiceDesk Plus MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceDesk Plus MCP Server environment.

WHY IT NEEDS A POLICY

Why update_software_license needs a policy

The tool updates software license records, which is a reversible data modification. This falls clearly into the Write category. Severity is medium because unauthorized license updates could disrupt software compliance tracking, licensing costs, or asset management, but the effects are not irreversible (can be reverted) and do not directly impact financial transactions or system destruction.

From the tool's definition Tool name is 'update_software_license' and description states 'Cập nhật software license' (Vietnamese for 'Update software license'). This is a modification operation on license data.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

update_software_license Rate-limited

update_software_license stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "update_software_license": {
      "limits": [
        {
          "counter": "update_software_license_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches ServiceDesk Plus MCP Server, so you can run agents against it safely.

FAQ

Questions about update_software_license

What does the update_software_license tool do? +

Cập nhật software license. It is categorised as a Write tool in the ServiceDesk Plus MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on update_software_license? +

Register the ServiceDesk Plus MCP Server MCP server in PolicyLayer and add a rule for update_software_license: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceDesk Plus MCP Server. Nothing to install.

What risk level is update_software_license? +

update_software_license is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit update_software_license? +

Yes. Add a rate_limit block to the update_software_license rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block update_software_license completely? +

Set action: deny in the PolicyLayer policy for update_software_license. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides update_software_license? +

update_software_license is provided by the ServiceDesk Plus MCP Server MCP server (thichcode/servicedeskplus_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.