get_ticket

Get full ticket detail by display number

Server Tickr @k-system/tickr-mcp
Category Read
Risk class Low
Parameters 11 required

What get_ticket does on Tickr

AI agents call get_ticket to retrieve information from Tickr without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

ParameterTypeRequiredDescription
number string Yes Ticket display number, e.g. 'TKR-42' (legacy) or 'TKR-BUG-0042' (typed)

Parameters from the server's own tool schema.

Why get_ticket needs a policy

This tool queries and retrieves ticket information without altering state, creating side effects, or enabling further actions. It is a straightforward read operation typical of project management systems. Severity is low because retrieving ticket details poses minimal risk even if misused by an AI agent.

From the tool's definition Tool name 'get_ticket' and description 'Get full ticket detail by display number' indicate a retrieval operation with no modification of data.

Questions about get_ticket

What does the get_ticket tool do? +

Get full ticket detail by display number. It is categorised as a Read tool in the Tickr MCP Server, which means it retrieves data without modifying state.

What parameters does get_ticket accept? +

get_ticket accepts 1 parameter: number. Required: number. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on get_ticket? +

Register the Tickr MCP server in PolicyLayer and add a rule for get_ticket: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Tickr. Nothing to install.

What risk level is get_ticket? +

get_ticket is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_ticket? +

Yes. Add a rate_limit block to the get_ticket rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_ticket completely? +

Set action: deny in the PolicyLayer policy for get_ticket. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_ticket? +

get_ticket is provided by the Tickr MCP server (@k-system/tickr-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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