autotask_get_company_site_configuration

Get the site configuration record(s) for a company in Autotask. Site configurations contain tenant-defined fields used to track per-company configuration data. Call this first to discover which fields are available before calling autotask_update_company_site_configuration.

Server Autotask MCP Server ticnine/autotask-mcp
Category Read
Risk class Low
Parameters 00 required

What autotask_get_company_site_configuration does on Autotask MCP Server

AI agents call autotask_get_company_site_configuration to retrieve information from Autotask MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why autotask_get_company_site_configuration needs a policy

This tool retrieves/queries configuration data for discovery purposes only. The description emphasizes it is called 'first' before updates, indicating it is informational and read-only. No data creation, modification, deletion, code execution, or financial operations occur. Blast radius is minimal as misuse only exposes existing configuration data.

From the tool's definition Tool name 'autotask_get_company_site_configuration' and description explicitly states 'Get the site configuration record(s)' with purpose to 'discover which fields are available'. This is a retrieval operation with no side effects.

Questions about autotask_get_company_site_configuration

What does the autotask_get_company_site_configuration tool do? +

Get the site configuration record(s) for a company in Autotask. Site configurations contain tenant-defined fields used to track per-company configuration data. Call this first to discover which fields are available before calling autotask_update_company_site_configuration. It is categorised as a Read tool in the Autotask MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on autotask_get_company_site_configuration? +

Register the Autotask MCP Server MCP server in PolicyLayer and add a rule for autotask_get_company_site_configuration: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Autotask MCP Server. Nothing to install.

What risk level is autotask_get_company_site_configuration? +

autotask_get_company_site_configuration is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit autotask_get_company_site_configuration? +

Yes. Add a rate_limit block to the autotask_get_company_site_configuration rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block autotask_get_company_site_configuration completely? +

Set action: deny in the PolicyLayer policy for autotask_get_company_site_configuration. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides autotask_get_company_site_configuration? +

autotask_get_company_site_configuration is provided by the Autotask MCP Server MCP server (ticnine/autotask-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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