autotask_get_field_info

Get field definitions for an Autotask entity type, including picklist values. Useful for discovering valid values for any picklist field.

Server Autotask MCP Server ticnine/autotask-mcp
Category Read
Risk class Low
Parameters 00 required

What autotask_get_field_info does on Autotask MCP Server

AI agents call autotask_get_field_info to retrieve information from Autotask MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why autotask_get_field_info needs a policy

This tool only retrieves field definitions and metadata from Autotask. It has no side effects, does not execute operations, and cannot modify or delete data. It is a standard informational query used to support other operations. The blast radius of misuse is minimal—an agent could only learn system metadata, which poses minimal risk.

From the tool's definition Tool name 'autotask_get_field_info' and description state it 'Get[s] field definitions for an Autotask entity type, including picklist values' with purpose of 'discovering valid values for any picklist field.' This is a read-only query operation that…

Questions about autotask_get_field_info

What does the autotask_get_field_info tool do? +

Get field definitions for an Autotask entity type, including picklist values. Useful for discovering valid values for any picklist field. It is categorised as a Read tool in the Autotask MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on autotask_get_field_info? +

Register the Autotask MCP Server MCP server in PolicyLayer and add a rule for autotask_get_field_info: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Autotask MCP Server. Nothing to install.

What risk level is autotask_get_field_info? +

autotask_get_field_info is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit autotask_get_field_info? +

Yes. Add a rate_limit block to the autotask_get_field_info rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block autotask_get_field_info completely? +

Set action: deny in the PolicyLayer policy for autotask_get_field_info. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides autotask_get_field_info? +

autotask_get_field_info is provided by the Autotask MCP Server MCP server (ticnine/autotask-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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