list_opportunities

List all active sales opportunities the CURRENT USER has access to in Salesforce.

Server Tough Customer MCP toughcustomerai/mcp
Category Read
Risk class Low
Parameters 00 required

What list_opportunities does on Tough Customer MCP

AI agents call list_opportunities to retrieve information from Tough Customer MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_opportunities needs a policy

This is a straightforward data retrieval tool that queries Salesforce for opportunities scoped to the authenticated user. It performs a read-only operation with no capability to modify, delete, or execute operations. The access control mechanism further reduces risk.

From the tool's definition Tool name contains 'list' and description states 'List all active sales opportunities' — a retrieval operation with no modification or side effects. The qualifier 'CURRENT USER has access to' indicates proper access control filtering.

Questions about list_opportunities

What does the list_opportunities tool do? +

List all active sales opportunities the CURRENT USER has access to in Salesforce. It is categorised as a Read tool in the Tough Customer MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_opportunities? +

Register the Tough Customer MCP server in PolicyLayer and add a rule for list_opportunities: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Tough Customer MCP. Nothing to install.

What risk level is list_opportunities? +

list_opportunities is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_opportunities? +

Yes. Add a rate_limit block to the list_opportunities rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_opportunities completely? +

Set action: deny in the PolicyLayer policy for list_opportunities. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_opportunities? +

list_opportunities is provided by the Tough Customer MCP server (toughcustomerai/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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