list_incidents_by_cis

List the requests linked to CIs (by source ID and CI IDs).

Server InvGate Service Desk oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0
Category Read
Risk class Low
Parameters 00 required

What list_incidents_by_cis does on InvGate Service Desk

AI agents call list_incidents_by_cis to retrieve information from InvGate Service Desk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_incidents_by_cis needs a policy

This tool retrieves or queries incident data filtered by CI (Configuration Item) associations. The verb 'list' and the action of retrieving linked requests constitutes a read-only operation with no side effects, no code execution, no data modification, and no destructive capability.

From the tool's definition Tool name 'list_incidents_by_cis' and description 'List the requests linked to CIs' indicate a retrieval/query operation with no modification of data.

Questions about list_incidents_by_cis

What does the list_incidents_by_cis tool do? +

List the requests linked to CIs (by source ID and CI IDs). It is categorised as a Read tool in the InvGate Service Desk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_incidents_by_cis? +

Register the InvGate Service Desk MCP server in PolicyLayer and add a rule for list_incidents_by_cis: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches InvGate Service Desk. Nothing to install.

What risk level is list_incidents_by_cis? +

list_incidents_by_cis is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_incidents_by_cis? +

Yes. Add a rate_limit block to the list_incidents_by_cis rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_incidents_by_cis completely? +

Set action: deny in the PolicyLayer policy for list_incidents_by_cis. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_incidents_by_cis? +

list_incidents_by_cis is provided by the InvGate Service Desk MCP server (oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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