list_priorities

List incident priorities (e.g. Low, Medium, High, Urgent, Critical).

Server InvGate Service Desk oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0
Category Read
Risk class Low
Parameters 00 required

What list_priorities does on InvGate Service Desk

AI agents call list_priorities to retrieve information from InvGate Service Desk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_priorities needs a policy

This tool retrieves a static enumeration of priority levels used in the incident management system. It performs no data modification, deletion, or external operations. The blast radius of misuse is minimal—an agent cannot cause harm by reading this reference data.

From the tool's definition Tool name 'list_priorities' and description 'List incident priorities' indicate a query/retrieval operation with no side effects. The verb 'list' is a canonical Read operation.

Questions about list_priorities

What does the list_priorities tool do? +

List incident priorities (e.g. Low, Medium, High, Urgent, Critical). It is categorised as a Read tool in the InvGate Service Desk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_priorities? +

Register the InvGate Service Desk MCP server in PolicyLayer and add a rule for list_priorities: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches InvGate Service Desk. Nothing to install.

What risk level is list_priorities? +

list_priorities is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_priorities? +

Yes. Add a rate_limit block to the list_priorities rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_priorities completely? +

Set action: deny in the PolicyLayer policy for list_priorities. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_priorities? +

list_priorities is provided by the InvGate Service Desk MCP server (oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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