list_shared_custom_fields

List all active shared custom field definitions.

Server InvGate Service Desk oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0
Category Read
Risk class Low
Parameters 00 required

What list_shared_custom_fields does on InvGate Service Desk

AI agents call list_shared_custom_fields to retrieve information from InvGate Service Desk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_shared_custom_fields needs a policy

This tool retrieves metadata about custom field definitions without creating, modifying, deleting, or executing any operations. It is a straightforward read-only query that has no side effects and minimal blast radius if misused by an AI agent.

From the tool's definition Tool name 'list_shared_custom_fields' and description 'List all active shared custom field definitions' indicate a retrieval operation with no modification or execution of code.

Questions about list_shared_custom_fields

What does the list_shared_custom_fields tool do? +

List all active shared custom field definitions. It is categorised as a Read tool in the InvGate Service Desk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_shared_custom_fields? +

Register the InvGate Service Desk MCP server in PolicyLayer and add a rule for list_shared_custom_fields: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches InvGate Service Desk. Nothing to install.

What risk level is list_shared_custom_fields? +

list_shared_custom_fields is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_shared_custom_fields? +

Yes. Add a rate_limit block to the list_shared_custom_fields rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_shared_custom_fields completely? +

Set action: deny in the PolicyLayer policy for list_shared_custom_fields. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_shared_custom_fields? +

list_shared_custom_fields is provided by the InvGate Service Desk MCP server (oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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