list_statuses

List incident statuses.

Server InvGate Service Desk oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0
Category Read
Risk class Low
Parameters 00 required

What list_statuses does on InvGate Service Desk

AI agents call list_statuses to retrieve information from InvGate Service Desk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_statuses needs a policy

This tool queries and returns incident status information without any side effects. It is a straightforward read operation that retrieves existing configuration or reference data. The low severity reflects minimal risk if accessed by an AI agent without proper authorization—it would only expose organizational incident status values, which is typically non-sensitive metadata.

From the tool's definition Tool name 'list_statuses' and description 'List incident statuses' indicate a retrieval operation with no modification, creation, or deletion of data.

Questions about list_statuses

What does the list_statuses tool do? +

List incident statuses. It is categorised as a Read tool in the InvGate Service Desk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_statuses? +

Register the InvGate Service Desk MCP server in PolicyLayer and add a rule for list_statuses: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches InvGate Service Desk. Nothing to install.

What risk level is list_statuses? +

list_statuses is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_statuses? +

Yes. Add a rate_limit block to the list_statuses rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_statuses completely? +

Set action: deny in the PolicyLayer policy for list_statuses. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_statuses? +

list_statuses is provided by the InvGate Service Desk MCP server (oci:ghcr.io/tracegazer/invgate-service-desk-mcp:0.2.0). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// LOOK UP ANOTHER SERVER

Every MCP server has a record like this.

Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

Have a question or want to learn more? Send us a message.

Message sent.

We'll get back to you soon.