tdx-ticket-add-contact · TDX MCP Server MCP: Risk & Policy

WHAT IT DOES

What tdx-ticket-add-contact does on TDX MCP Server

AI agents use tdx-ticket-add-contact to create or update resources in TDX MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your TDX MCP Server environment.

WHY IT NEEDS A POLICY

Why tdx-ticket-add-contact needs a policy

Adding a contact to a ticket creates a new association or modifies the ticket's contact list. This is a Write operation because it creates/modifies data reversibly without deleting or executing arbitrary logic. Severity is medium because unauthorized contact additions could alter ticket routing, visibility, or notification recipients, but the impact is typically recoverable and scoped to a single ticket's metadata.

From the tool's definition Tool name 'tdx-ticket-add-contact' and description 'Add a contact to a TDX ticket' indicate the tool creates or modifies ticket associations by adding a contact record. This is a reversible modification (contacts can be removed).

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

tdx-ticket-add-contact Rate-limited

tdx-ticket-add-contact stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "tdx-ticket-add-contact": {
      "limits": [
        {
          "counter": "tdx-ticket-add-contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches TDX MCP Server, so you can run agents against it safely.

FAQ

Questions about tdx-ticket-add-contact

What does the tdx-ticket-add-contact tool do? +

Add a contact to a TDX ticket. It is categorised as a Write tool in the TDX MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on tdx-ticket-add-contact? +

Register the TDX MCP Server MCP server in PolicyLayer and add a rule for tdx-ticket-add-contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches TDX MCP Server. Nothing to install.

What risk level is tdx-ticket-add-contact? +

tdx-ticket-add-contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit tdx-ticket-add-contact? +

Yes. Add a rate_limit block to the tdx-ticket-add-contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block tdx-ticket-add-contact completely? +

Set action: deny in the PolicyLayer policy for tdx-ticket-add-contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides tdx-ticket-add-contact? +

tdx-ticket-add-contact is provided by the TDX MCP Server MCP server (umzcio/teamdynamix-mcp-connector). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.