jsm.getServiceDesk

Get a single service desk by id.

Server Gojira windoze95/gojira-mcp
Category Read
Risk class Low
Parameters 00 required

What jsm.getServiceDesk does on Gojira

AI agents call jsm.getServiceDesk to retrieve information from Gojira without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why jsm.getServiceDesk needs a policy

This tool queries and retrieves configuration information about a Jira Service Management (JSM) service desk. It does not create, modify, delete, execute code, or move money. The 'Get' verb and read-only nature of fetching a single entity by identifier clearly places this in the Read category. Severity is low because reading service desk metadata poses minimal risk even if misused by an AI agent.

From the tool's definition Tool name 'jsm.getServiceDesk' with description 'Get a single service desk by id' indicates a retrieval operation with no modification or side effects.

Questions about jsm.getServiceDesk

What does the jsm.getServiceDesk tool do? +

Get a single service desk by id. It is categorised as a Read tool in the Gojira MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on jsm.getServiceDesk? +

Register the Gojira MCP server in PolicyLayer and add a rule for jsm.getServiceDesk: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Gojira. Nothing to install.

What risk level is jsm.getServiceDesk? +

jsm.getServiceDesk is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit jsm.getServiceDesk? +

Yes. Add a rate_limit block to the jsm.getServiceDesk rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block jsm.getServiceDesk completely? +

Set action: deny in the PolicyLayer policy for jsm.getServiceDesk. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides jsm.getServiceDesk? +

jsm.getServiceDesk is provided by the Gojira MCP server (windoze95/gojira-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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