ZD TOOLS

8 tools from the Zd MCP Server, categorised by risk level.

// ALL 8 ZD TOOLS

READ 4 tools

Read zendesk_get_linked_incidents Fetch all incident tickets linked to a particular ticket Read zendesk_get_ticket Get a Zendesk ticket by ID Read zendesk_get_ticket_details Get detailed information about a Zendesk ticket including comments Read zendesk_search Search for Zendesk tickets based on a query

WRITE 4 tools

Write zendesk_add_private_note Add a private internal note to a Zendesk ticket Write zendesk_add_public_note Add a public comment to a Zendesk ticket Write zendesk_create_ticket Create a new Zendesk ticket Write zendesk_update_ticket Update a Zendesk ticket

// RUNNING THIS SERVER

The managed route: connect Zd through the PolicyLayer gateway — every tool call above is checked against your policy before it runs, with a full audit log.

DIRECT INSTALL (UNMANAGED) npx -y zd-mcp-server

// FAQ

How many tools does the Zd MCP server have? +

The Zd MCP server exposes 8 tools across 2 categories: Read, Write.

How do I enforce policies on Zd tools? +

Route the Zd server through the PolicyLayer gateway. Define allow, deny, or approval rules per tool in the dashboard; they are enforced on every call before it reaches the server.

What risk categories do Zd tools fall into? +

Zd tools are categorised as Read (4), Write (4). Each category has a recommended default policy.

Enforce policy on every Zd tool call.

Start from Zd, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

CHECK YOUR STACK →

Instant setup, no code required.

43,000+ MCP servers and 220,000+ tools scanned and risk-classified.