add_lead_interaction
Append a touchpoint to a lead
This record as markdown: /tools/ai-featureboard-featureboard/add-lead-interaction.md
What add_lead_interaction does on FeatureBoard
AI agents use add_lead_interaction to create or update resources in FeatureBoard, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your FeatureBoard environment.
Why add_lead_interaction is rated Medium
This tool creates or adds new data (a touchpoint/interaction) to an existing lead record. This is a write operation that reversibly adds information to the system. It does not execute code, trigger external operations based on arguments, delete data, or move money.
From the tool's definition Tool name 'add_lead_interaction' and description 'Append a touchpoint to a lead' indicate creation/modification of CRM data (lead interaction records).
Attacks that exploit this kind of access
The rule that runs add_lead_interaction safely
PolicyLayer is an MCP gateway: it sits between your AI agents and FeatureBoard, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For add_lead_interaction, this is the rule to start with:
add_lead_interaction stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect FeatureBoard, apply this rule, and every add_lead_interaction call is checked against it from then on.
Questions about add_lead_interaction
Append a touchpoint to a lead. It is categorised as a Write tool in the FeatureBoard MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the FeatureBoard MCP server in PolicyLayer and add a rule for add_lead_interaction: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches FeatureBoard. Nothing to install.
add_lead_interaction is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the add_lead_interaction rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for add_lead_interaction. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
add_lead_interaction is provided by the FeatureBoard MCP server (https://github.com/valentil/featureboard-mcp/releases/download/v0.7/featureboard.plugin). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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