crm_get_contact
Read one contact, including AI fields, tags, custom fields, and compliance flags.
This record as markdown: /tools/com-getmunin-munin/crm-get-contact.md
What crm_get_contact does on Munin
AI agents call crm_get_contact to retrieve information from Munin without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why crm_get_contact is rated Low
This tool retrieves contact information without any side effects or data modification. It is a straightforward query operation that fetches existing customer relationship management data. The explicit use of 'Read' in the description and the get operation pattern confirm this is a Read category tool with low severity risk, as misuse would only expose data rather than alter or destroy it.
From the tool's definition Tool name is 'crm_get_contact' and description explicitly states 'Read one contact' with retrieval of contact data fields (AI fields, tags, custom fields, compliance flags) and no modification or deletion capability.
Attacks that exploit this kind of access
The rule that runs crm_get_contact safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Munin, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For crm_get_contact, this is the rule to start with:
crm_get_contact is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Munin, apply this rule, and every crm_get_contact call is checked against it from then on.
Questions about crm_get_contact
Read one contact, including AI fields, tags, custom fields, and compliance flags. It is categorised as a Read tool in the Munin MCP Server, which means it retrieves data without modifying state.
Register the Munin MCP server in PolicyLayer and add a rule for crm_get_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Munin. Nothing to install.
crm_get_contact is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the crm_get_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for crm_get_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
crm_get_contact is provided by the Munin MCP server (https://mcp.getmunin.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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