crm_update_contact

Update fields on a contact. Only keys present in

SERVERMunin SOURCEhttps://mcp.getmunin.com/mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade D, identity unverified Pull the record →

This record as markdown: /tools/com-getmunin-munin/crm-update-contact.md

WHAT IT DOES

What crm_update_contact does on Munin

AI agents use crm_update_contact to create or update resources in Munin, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Munin environment.

RISK

Why crm_update_contact is rated Medium

This tool modifies contact records in a CRM system. While the modification is reversible (not destructive), it has Write-level impact on customer data. Severity is medium because misuse could corrupt or alter CRM records for multiple contacts, but the blast radius is limited to contact field data rather than financial transactions or system-level operations.

From the tool's definition Tool name is 'crm_update_contact' with description 'Update fields on a contact'. The word 'Update' indicates reversible modification of existing data.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs crm_update_contact safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Munin, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For crm_update_contact, this is the rule to start with:

crm_update_contact Rate-limited

crm_update_contact stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "crm_update_contact": {
      "limits": [
        {
          "counter": "crm_update_contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Munin, apply this rule, and every crm_update_contact call is checked against it from then on.

FAQ

Questions about crm_update_contact

What does the crm_update_contact tool do? +

Update fields on a contact. Only keys present in. It is categorised as a Write tool in the Munin MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on crm_update_contact? +

Register the Munin MCP server in PolicyLayer and add a rule for crm_update_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Munin. Nothing to install.

What risk level is crm_update_contact? +

crm_update_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit crm_update_contact? +

Yes. Add a rate_limit block to the crm_update_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block crm_update_contact completely? +

Set action: deny in the PolicyLayer policy for crm_update_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides crm_update_contact? +

crm_update_contact is provided by the Munin MCP server (https://mcp.getmunin.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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