mautic_record_email_reply
Record that a contact replied to an email, using the tracking hash from email_stats. This updates engagement metrics.
This record as markdown: /tools/esanum-mcp-mautic/mautic-record-email-reply.md
What mautic_record_email_reply does on Mcp Mautic
AI agents use mautic_record_email_reply to create or update resources in Mcp Mautic, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Mcp Mautic environment.
Why mautic_record_email_reply is rated Medium
This tool writes/updates engagement metrics by recording an email reply event. It is reversible in nature (updating a record), has no destructive or financial implications, and the blast radius is low — at worst it incorrectly inflates or records engagement data for a contact.
From the tool's definition Record that a contact replied to an email... This updates engagement metrics.
Attacks that exploit this kind of access
The rule that runs mautic_record_email_reply safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Mcp Mautic, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For mautic_record_email_reply, this is the rule to start with:
mautic_record_email_reply stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Mcp Mautic, apply this rule, and every mautic_record_email_reply call is checked against it from then on.
Questions about mautic_record_email_reply
Record that a contact replied to an email, using the tracking hash from email_stats. This updates engagement metrics. It is categorised as a Write tool in the Mcp Mautic MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Mcp Mautic MCP server in PolicyLayer and add a rule for mautic_record_email_reply: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Mcp Mautic. Nothing to install.
mautic_record_email_reply is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the mautic_record_email_reply rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for mautic_record_email_reply. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
mautic_record_email_reply is provided by the Mcp Mautic MCP server (esanum/mcp-mautic). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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