send_message
Send a message to a contact via a channel. Pass templateId to send an approved WhatsApp template (bypasses 24h messaging window).
This record as markdown: /tools/instantkom-mcp-server/send-message.md
What send_message does on instantKOM MCP Server
AI agents use send_message to create or update resources in instantKOM MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your instantKOM MCP Server environment.
Why send_message is rated Medium
This tool creates new message records in the instantKOM platform, which is a write operation. While message sending has external effects (user receives notification), it is reversible through standard message deletion/retraction features common in messaging platforms.
From the tool's definition Tool description states 'Send a message to a contact via a channel' and references sending via approved templates. The verb 'Send' indicates creation of new data (messages) that is reversible and has side effects limited to message delivery.
Attacks that exploit this kind of access
The rule that runs send_message safely
PolicyLayer is an MCP gateway: it sits between your AI agents and instantKOM MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For send_message, this is the rule to start with:
send_message stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect instantKOM MCP Server, apply this rule, and every send_message call is checked against it from then on.
Questions about send_message
Send a message to a contact via a channel. Pass templateId to send an approved WhatsApp template (bypasses 24h messaging window). It is categorised as a Write tool in the instantKOM MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the instantKOM MCP Server MCP server in PolicyLayer and add a rule for send_message: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches instantKOM MCP Server. Nothing to install.
send_message is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the send_message rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for send_message. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
send_message is provided by the instantKOM MCP Server MCP server (instantkom/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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