Get the structured transcript and final state of a voice call by call_id. Returns per-turn rows in chronological order, call status (active/completed/failed/abandoned), duration, and an outcome field telling whether the recipient picked up (answered/no_answer/busy/declined/failed/unknown). answer...
Part of the Dialogbrain server.
Free to start. No card required.
AI agents call calls_get_transcript to retrieve information from Dialogbrain without modifying any data. This is common in research, monitoring, and reporting workflows where the agent needs context before taking action. Because read operations don't change state, they are generally safe to allow without restrictions -- but you may still want rate limits to control API costs.
Even though calls_get_transcript only reads data, uncontrolled read access can leak sensitive information or rack up API costs. An agent caught in a retry loop could make thousands of calls per minute. A rate limit gives you a safety net without blocking legitimate use.
Read-only tools are safe to allow by default. No rate limit needed unless you want to control costs.
{
"version": "1",
"default": "deny",
"tools": {
"calls_get_transcript": {}
}
}See the full Dialogbrain policy for all 157 tools.
These attack patterns abuse exactly the kind of access calls_get_transcript gives an agent. Each links to the full case and the policy that stops it:
Other read tools across the catalogue. The same approach applies to each: allow, with a rate cap to control cost.
Get the structured transcript and final state of a voice call by call_id. Returns per-turn rows in chronological order, call status (active/completed/failed/abandoned), duration, and an outcome field telling whether the recipient picked up (answered/no_answer/busy/declined/failed/unknown). answered_at is non-null once the recipient picked up. Returns active turns if the call is still in progress.. It is categorised as a Read tool in the Dialogbrain MCP Server, which means it retrieves data without modifying state.
Register the Dialogbrain MCP server in PolicyLayer and add a rule for calls_get_transcript: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Dialogbrain. Nothing to install.
calls_get_transcript is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the calls_get_transcript rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for calls_get_transcript. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
calls_get_transcript is provided by the Dialogbrain MCP server (https://api.dialogbrain.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Deterministic rules across all 157 Dialogbrain tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.
Free to start. No card required.
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