Medium Risk

itglue_update_document

Update an existing document

How to control itglue_update_document ↓

What itglue_update_document does on Itglue

AI agents use itglue_update_document to create or update resources in Itglue — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Itglue environment.

Medium Risk

Why itglue_update_document needs a policy

This tool modifies existing documents reversibly through an update operation. It is categorized as Write rather than Execute because it performs data modification without executing arbitrary code or shell commands. Severity is medium because unintended updates to IT documentation (e.g., configurations, credentials, procedures) could impact business operations, though the change can be reverted.

From the tool's definition Tool name 'itglue_update_document' and description 'Update an existing document' indicate modification of existing data. The server supports 'full CRUD operations' including update capabilities.

Documented attack patterns abuse exactly the kind of access itglue_update_document gives an agent:

How to control itglue_update_document

PolicyLayer is an MCP gateway — it sits between your AI agents and Itglue, and nothing reaches the server without passing your rules. This is the rule we recommend for itglue_update_document:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "itglue_update_document": {
      "limits": [
        {
          "counter": "itglue_update_document_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

itglue_update_document stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Itglue — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
LIMIT THIS TOOL →

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Related tools and policies

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Questions about itglue_update_document

What does the itglue_update_document tool do? +

Update an existing document. It is categorised as a Write tool in the Itglue MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on itglue_update_document? +

Register the Itglue MCP server in PolicyLayer and add a rule for itglue_update_document: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Itglue. Nothing to install.

What risk level is itglue_update_document? +

itglue_update_document is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit itglue_update_document? +

Yes. Add a rate_limit block to the itglue_update_document rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block itglue_update_document completely? +

Set action: deny in the PolicyLayer policy for itglue_update_document. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides itglue_update_document? +

itglue_update_document is provided by the Itglue MCP server (junto-platforms/itglue-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Itglue tool call.

Start from Itglue, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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13 Itglue tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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