Critical Risk →

delete_case_follower

Remove a follower from a case, ending their subscription to case notifications and updates. Removes the follower association between case and user.

How to control delete_case_follower ↓

What delete_case_follower does on Pega DX MCP Server

AI agents call delete_case_follower to permanently remove resources in Pega DX MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.

Critical Risk

Why delete_case_follower needs a policy

This tool irreversibly deletes data (the follower association), matching the Destructive category definition of 'irreversibly deletes or overwrites data, or actions that cannot be undone.' While the impact is scoped (affecting only notification subscriptions for one user-case pair rather than the case itself or financial systems), it represents a destructive operation.

From the tool's definition The tool description explicitly states 'Remove a follower from a case' and 'Removes the follower association between case and user.' The action of removing an association is irreversible—the deletion cannot be undone without manual re-addition.

Documented attack patterns abuse exactly the kind of access delete_case_follower gives an agent:

How to control delete_case_follower

PolicyLayer is an MCP gateway — it sits between your AI agents and Pega DX MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for delete_case_follower:

policy.json
{
  "version": "1",
  "default": "deny",
  "hide": [
    "delete_case_follower"
  ]
}

delete_case_follower disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

  1. Create a free account and register Pega DX MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
RESTRICT THIS TOOL →

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Related tools and policies

Go deeper

Questions about delete_case_follower

What does the delete_case_follower tool do? +

Remove a follower from a case, ending their subscription to case notifications and updates. Removes the follower association between case and user. It is categorised as a Destructive tool in the Pega DX MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on delete_case_follower? +

Register the Pega DX MCP Server MCP server in PolicyLayer and add a rule for delete_case_follower: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pega DX MCP Server. Nothing to install.

What risk level is delete_case_follower? +

delete_case_follower is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit delete_case_follower? +

Yes. Add a rate_limit block to the delete_case_follower rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block delete_case_follower completely? +

Set action: deny in the PolicyLayer policy for delete_case_follower. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides delete_case_follower? +

delete_case_follower is provided by the Pega DX MCP Server MCP server (marco-looy/pega-dx-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Pega DX MCP Server tool call.

Start from Pega DX MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

65 Pega DX MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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