Critical Risk →

delete_case_tag

Delete a specific tag from a case by case ID and tag ID

How to control delete_case_tag ↓

What delete_case_tag does on Pega DX MCP Server

AI agents call delete_case_tag to permanently remove resources in Pega DX MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.

Critical Risk

Why delete_case_tag needs a policy

The tool explicitly deletes a tag from a case. Deletion is irreversible — once a tag is removed, it cannot be automatically restored. This fits the Destructive category. Severity is medium because while the action is irreversible, deleting a tag has limited blast radius (it does not delete the case itself or critical data, just metadata).

From the tool's definition 'Delete a specific tag from a case by case ID and tag ID'

Documented attack patterns abuse exactly the kind of access delete_case_tag gives an agent:

How to control delete_case_tag

PolicyLayer is an MCP gateway — it sits between your AI agents and Pega DX MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for delete_case_tag:

policy.json
{
  "version": "1",
  "default": "deny",
  "hide": [
    "delete_case_tag"
  ]
}

delete_case_tag disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

  1. Create a free account and register Pega DX MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about delete_case_tag

What does the delete_case_tag tool do? +

Delete a specific tag from a case by case ID and tag ID. It is categorised as a Destructive tool in the Pega DX MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on delete_case_tag? +

Register the Pega DX MCP Server MCP server in PolicyLayer and add a rule for delete_case_tag: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pega DX MCP Server. Nothing to install.

What risk level is delete_case_tag? +

delete_case_tag is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit delete_case_tag? +

Yes. Add a rate_limit block to the delete_case_tag rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block delete_case_tag completely? +

Set action: deny in the PolicyLayer policy for delete_case_tag. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides delete_case_tag? +

delete_case_tag is provided by the Pega DX MCP Server MCP server (marco-looy/pega-dx-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Pega DX MCP Server tool call.

Start from Pega DX MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

65 Pega DX MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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