attachment_get

Get attachment metadata by sys_id

Server ServiceNow MCP Server schwarztim/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What attachment_get does on ServiceNow MCP Server

AI agents call attachment_get to retrieve information from ServiceNow MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why attachment_get needs a policy

This tool retrieves attachment metadata using a system ID, which is a query operation with no side effects. It does not create, modify, delete, or execute any changes to the ServiceNow system. The blast radius of misuse is minimal—exposure of metadata may have privacy implications but is fundamentally a read operation.

From the tool's definition Tool name 'attachment_get' and description 'Get attachment metadata by sys_id' indicate retrieval of attachment metadata without modification. The verb 'Get' and focus on 'metadata' confirm read-only operation.

Questions about attachment_get

What does the attachment_get tool do? +

Get attachment metadata by sys_id. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on attachment_get? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for attachment_get: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is attachment_get? +

attachment_get is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit attachment_get? +

Yes. Add a rate_limit block to the attachment_get rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block attachment_get completely? +

Set action: deny in the PolicyLayer policy for attachment_get. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides attachment_get? +

attachment_get is provided by the ServiceNow MCP Server MCP server (schwarztim/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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