Parse an IT Service Portal (ITSP) URL to extract catalog item information. Extracts sys_id, table name, and instance URL from portal links like
AI agents call itsp_parse_url to retrieve information from ServiceNow MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool only parses a URL string to extract structured information (sys_id, table name, instance URL). It performs no network calls, data modifications, or side effects — it is a pure data extraction/parsing operation on a given input string.
From the tool's definition 'Parse an IT Service Portal (ITSP) URL to extract catalog item information. Extracts sys_id, table name, and instance URL from portal links'
Attacks that exploit this kind of access
Parse an IT Service Portal (ITSP) URL to extract catalog item information. Extracts sys_id, table name, and instance URL from portal links like. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for itsp_parse_url: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
itsp_parse_url is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the itsp_parse_url rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for itsp_parse_url. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
itsp_parse_url is provided by the ServiceNow MCP Server MCP server (schwarztim/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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