requests_get_my_recent

Get recent service requests for current user with full details. Returns last 10 requests with status, items, and approval information.

Server ServiceNow MCP Server schwarztim/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What requests_get_my_recent does on ServiceNow MCP Server

AI agents call requests_get_my_recent to retrieve information from ServiceNow MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why requests_get_my_recent needs a policy

This tool queries and retrieves existing service request data scoped to the current user's recent requests. It performs a read-only operation returning status, items, and approval information without creating, modifying, deleting, or executing any actions. The blast radius is minimal as it only exposes data already accessible to the authenticated user.

From the tool's definition Tool name 'requests_get_my_recent' and description 'Get recent service requests for current user with full details. Returns last 10 requests...' indicate a retrieval operation with no modification or deletion of data.

Questions about requests_get_my_recent

What does the requests_get_my_recent tool do? +

Get recent service requests for current user with full details. Returns last 10 requests with status, items, and approval information. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on requests_get_my_recent? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for requests_get_my_recent: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is requests_get_my_recent? +

requests_get_my_recent is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit requests_get_my_recent? +

Yes. Add a rate_limit block to the requests_get_my_recent rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block requests_get_my_recent completely? +

Set action: deny in the PolicyLayer policy for requests_get_my_recent. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides requests_get_my_recent? +

requests_get_my_recent is provided by the ServiceNow MCP Server MCP server (schwarztim/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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