role_list

List roles

Server ServiceNow MCP Server schwarztim/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What role_list does on ServiceNow MCP Server

AI agents call role_list to retrieve information from ServiceNow MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why role_list needs a policy

This tool retrieves or queries role data from ServiceNow with no side effects. It follows the Read category pattern (list, fetch, get operations). The blast radius is minimal—enumeration of roles is informational only and cannot directly harm systems. While role data could inform privilege escalation attacks, the tool itself performs no modifications or execution.

From the tool's definition Tool name 'role_list' and description 'List roles' indicate a query operation that retrieves role information without modification.

Questions about role_list

What does the role_list tool do? +

List roles. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on role_list? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for role_list: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is role_list? +

role_list is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit role_list? +

Yes. Add a rate_limit block to the role_list rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block role_list completely? +

Set action: deny in the PolicyLayer policy for role_list. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides role_list? +

role_list is provided by the ServiceNow MCP Server MCP server (schwarztim/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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