snow_get_logs

Retrieve ServiceNow platform logs with filtering by level, source, and time range. Supports four log tables:

Server Serac serac-labs/serac
Category Read
Risk class Low
Parameters 00 required

What snow_get_logs does on Serac

AI agents call snow_get_logs to retrieve information from Serac without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why snow_get_logs needs a policy

This tool retrieves existing logs from ServiceNow without creating, modifying, deleting, or executing operations. It is a query/fetch operation with read-only semantics. Severity is medium rather than low because logs may contain sensitive operational, security, or user information that could be exfiltrated or misused by an agent if access controls are insufficient, but the tool itself performs no destructive or…

From the tool's definition Tool name 'snow_get_logs' and description 'Retrieve ServiceNow platform logs with filtering by level, source, and time range' indicates data retrieval with no modification capability.

Questions about snow_get_logs

What does the snow_get_logs tool do? +

Retrieve ServiceNow platform logs with filtering by level, source, and time range. Supports four log tables:. It is categorised as a Read tool in the Serac MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on snow_get_logs? +

Register the Serac MCP server in PolicyLayer and add a rule for snow_get_logs: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Serac. Nothing to install.

What risk level is snow_get_logs? +

snow_get_logs is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit snow_get_logs? +

Yes. Add a rate_limit block to the snow_get_logs rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block snow_get_logs completely? +

Set action: deny in the PolicyLayer policy for snow_get_logs. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides snow_get_logs? +

snow_get_logs is provided by the Serac MCP server (serac-labs/serac). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// THE FULL RECORD

snow_get_logs is one line of Serac's registry record.

The record carries the whole server: verified identity, auth posture, risk grade, every tool classified, recommended policy — re-checked continuously.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

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