generate_summary

Generate an AI summary of any record using Now Assist (latest release: sn_assist/skill/summarize)

SERVERServiceNow MCP Server SOURCE@aartiq/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/servicenow-mcp-server/generate-summary.md

WHAT IT DOES

What generate_summary does on ServiceNow MCP Server

AI agents call generate_summary to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why generate_summary is rated Low

The tool reads/retrieves a record and generates a summarization of it. It does not modify, delete, or create data — it only produces a derived read-only output. The use of 'Now Assist' suggests an AI-assisted query operation with no persistent side effects. Severity is low as misuse would at most expose record contents, not alter them.

From the tool's definition Generate an AI summary of any record using Now Assist

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs generate_summary safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For generate_summary, this is the rule to start with:

generate_summary Allowed

generate_summary is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "generate_summary": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every generate_summary call is checked against it from then on.

FAQ

Questions about generate_summary

What does the generate_summary tool do? +

Generate an AI summary of any record using Now Assist (latest release: sn_assist/skill/summarize). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on generate_summary? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for generate_summary: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is generate_summary? +

generate_summary is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit generate_summary? +

Yes. Add a rate_limit block to the generate_summary rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block generate_summary completely? +

Set action: deny in the PolicyLayer policy for generate_summary. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides generate_summary? +

generate_summary is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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