get_performance_analytics

Get Performance Analytics widget data (requires PA plugin; latest release: /api/now/pa/widget/{sys_id})

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/get-performance-analytics.md

WHAT IT DOES

What get_performance_analytics does on ServiceNow-MCP

AI agents call get_performance_analytics to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why get_performance_analytics is rated Low

This tool retrieves performance analytics data from a ServiceNow dashboard/widget. It performs a GET operation against an analytics API endpoint, which is inherently a read-only query with no ability to modify, execute code, delete data, or affect financial systems. The blast radius of misuse is minimal—an agent could only access analytics data it is already authorized to view.

From the tool's definition Tool name is 'get_performance_analytics' and description states 'Get Performance Analytics widget data' using a read-only API endpoint (/api/now/pa/widget/{sys_id}).

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs get_performance_analytics safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_performance_analytics, this is the rule to start with:

get_performance_analytics Allowed

get_performance_analytics is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_performance_analytics": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every get_performance_analytics call is checked against it from then on.

FAQ

Questions about get_performance_analytics

What does the get_performance_analytics tool do? +

Get Performance Analytics widget data (requires PA plugin; latest release: /api/now/pa/widget/{sys_id}). It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_performance_analytics? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for get_performance_analytics: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_performance_analytics? +

get_performance_analytics is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_performance_analytics? +

Yes. Add a rate_limit block to the get_performance_analytics rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_performance_analytics completely? +

Set action: deny in the PolicyLayer policy for get_performance_analytics. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_performance_analytics? +

get_performance_analytics is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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