Get full details of a security incident by number or sys_id
AI agents call get_security_incident to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and queries existing security incident data from ServiceNow. It performs a lookup operation that returns information but does not create, modify, delete, or execute any actions. The blast radius of misuse is minimal—an attacker gains visibility into incident details but cannot alter systems or trigger operations. Classification as Read is appropriate.
From the tool's definition Tool name is 'get_security_incident' with description 'Get full details of a security incident by number or sys_id'. The verb 'Get' and action of retrieving incident details indicates data retrieval with no side effects.
Attacks that exploit this kind of access
Get full details of a security incident by number or sys_id. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_security_incident: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
get_security_incident is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_security_incident rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_security_incident. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_security_incident is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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