send_emergency_broadcast
[Write] Send emergency broadcast notification to users or groups
This record as markdown: /tools/tedorigawa001-servicenow-mcp/send-emergency-broadcast.md
What send_emergency_broadcast does on ServiceNow-MCP
AI agents use send_emergency_broadcast to create or update resources in ServiceNow-MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow-MCP environment.
Why send_emergency_broadcast is rated Medium
This tool creates and sends notifications to users or groups, which is a reversible write operation (messages can be deleted or retracted in most systems). While the impact could be broad—sending false emergency alerts to many users—it doesn't meet the threshold for Destructive (no data deletion), Execute (no code execution or external command triggering), or Financial (no money movement).
From the tool's definition Tool name is 'send_emergency_broadcast' and description labels it as '[Write] Send emergency broadcast notification to users or groups'
Attacks that exploit this kind of access
The rule that runs send_emergency_broadcast safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For send_emergency_broadcast, this is the rule to start with:
send_emergency_broadcast stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every send_emergency_broadcast call is checked against it from then on.
Questions about send_emergency_broadcast
[Write] Send emergency broadcast notification to users or groups. It is categorised as a Write tool in the ServiceNow-MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP server in PolicyLayer and add a rule for send_emergency_broadcast: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
send_emergency_broadcast is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the send_emergency_broadcast rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for send_emergency_broadcast. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
send_emergency_broadcast is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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